LAMY (FRANŢA), Jean-Philippe. Evaluarea serviciilor de referinţă. BIBLIOPOLIS, Chisinau, Republica Moldova, v. 12, n. 4, p. 14–19, 2021. Disponível em: https://bibliopolis.hasdeu.md/index.php/bibliopolis/article/view/699. Acesso em: 26 jul. 2026.